Why Company Culture Matters More Than Strategy | Diary of a CHRO Ep32

Janina Norton is Group Head of Culture at AXA with core priorities focused on bringing thought leadership and strategic direction on matters relating to employee listening and culture measurement, culture transformation, employee experience, and hybrid working. A strong company culture shapes how people work together, boosts motivation, and drives long-term success. In this conversation, we cover topics like: ๐˜ž๐˜ฉ๐˜ข๐˜ต ๐˜ข๐˜ณ๐˜ฆ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ฌ๐˜ฆ๐˜บ ๐˜ฅ๐˜ช๐˜ฎ๐˜ฆ๐˜ฏ๐˜ด๐˜ช๐˜ฐ๐˜ฏ๐˜ด ๐˜ฐ๐˜ง ๐˜ค๐˜ถ๐˜ญ๐˜ต๐˜ถ๐˜ณ๐˜ข๐˜ญ ๐˜ค๐˜ฉ๐˜ข๐˜ฏ๐˜จ๐˜ฆ ๐˜ธ๐˜ฉ๐˜ฆ๐˜ฏ ๐˜ธ๐˜ฐ๐˜ณ๐˜ฌ ๐˜ฆ๐˜ฏ๐˜ท๐˜ช๐˜ณ๐˜ฐ๐˜ฏ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต๐˜ด ๐˜ข๐˜ณ๐˜ฆ ๐˜ฆ๐˜ท๐˜ฐ๐˜ญ๐˜ท๐˜ช๐˜ฏ๐˜จ ๐˜ณ๐˜ข๐˜ฑ๐˜ช๐˜ฅ๐˜ญ๐˜บ? ๐˜๐˜ฐ๐˜ธ ๐˜ค๐˜ข๐˜ฏ ๐˜ฐ๐˜ณ๐˜จ๐˜ข๐˜ฏ๐˜ช๐˜ป๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ๐˜ด ๐˜ฆ๐˜ฏ๐˜ด๐˜ถ๐˜ณ๐˜ฆ ๐˜ต๐˜ฉ๐˜ข๐˜ต ๐˜ค๐˜ถ๐˜ญ๐˜ต๐˜ถ๐˜ณ๐˜ข๐˜ญ ๐˜ค๐˜ฉ๐˜ข๐˜ฏ๐˜จ๐˜ฆ ๐˜ฅ๐˜ฐ๐˜ฆ๐˜ด๐˜ฏโ€™๐˜ต ๐˜ฃ๐˜ฆ๐˜ค๐˜ฐ๐˜ฎ๐˜ฆ ๐˜ซ๐˜ถ๐˜ด๐˜ต ๐˜ข ๐˜ฃ๐˜ถ๐˜ป๐˜ป๐˜ธ๐˜ฐ๐˜ณ๐˜ฅ? ๐˜๐˜ฐ๐˜ธ ๐˜ค๐˜ข๐˜ฏ ๐˜ญ๐˜ฆ๐˜ข๐˜ฅ๐˜ฆ๐˜ณ๐˜ด ๐˜ง๐˜ฐ๐˜ด๐˜ต๐˜ฆ๐˜ณ ๐˜ข ๐˜ค๐˜ถ๐˜ญ๐˜ต๐˜ถ๐˜ณ๐˜ฆ ๐˜ฐ๐˜ง ๐˜ข๐˜ค๐˜ค๐˜ฐ๐˜ถ๐˜ฏ๐˜ต๐˜ข๐˜ฃ๐˜ช๐˜ญ๐˜ช๐˜ต๐˜บ ๐˜ข๐˜ฏ๐˜ฅ ๐˜ฐ๐˜ธ๐˜ฏ๐˜ฆ๐˜ณ๐˜ด๐˜ฉ๐˜ช๐˜ฑ? ๐˜›๐˜ฉ๐˜ฆ ๐˜ณ๐˜ฐ๐˜ญ๐˜ฆ ๐˜ฐ๐˜ง ๐˜ฆ๐˜ฎ๐˜ฑ๐˜ญ๐˜ฐ๐˜บ๐˜ฆ๐˜ฆ๐˜ด ๐˜ข๐˜ด ๐˜Š๐˜ฐ-๐˜ค๐˜ณ๐˜ฆ๐˜ข๐˜ต๐˜ฐ๐˜ณ๐˜ด ๐˜ฐ๐˜ง ๐˜ค๐˜ถ๐˜ญ๐˜ต๐˜ถ๐˜ณ๐˜ฆ ๐˜๐˜ฐ๐˜ธ ๐˜ค๐˜ข๐˜ฏ ๐˜๐˜™ ๐˜ต๐˜ฆ๐˜ข๐˜ฎ๐˜ด ๐˜ด๐˜ถ๐˜ฑ๐˜ฑ๐˜ฐ๐˜ณ๐˜ต ๐˜ญ๐˜ฆ๐˜ข๐˜ฅ๐˜ฆ๐˜ณ๐˜ด๐˜ฉ๐˜ช๐˜ฑ ๐˜ช๐˜ฏ ๐˜ค๐˜ณ๐˜ฆ๐˜ข๐˜ต๐˜ช๐˜ฏ๐˜จ ๐˜ข ๐˜ด๐˜ถ๐˜ด๐˜ต๐˜ข๐˜ช๐˜ฏ๐˜ข๐˜ฃ๐˜ญ๐˜ฆ ๐˜ค๐˜ถ๐˜ญ๐˜ต๐˜ถ๐˜ณ๐˜ฆ ๐˜ต๐˜ฉ๐˜ข๐˜ต ๐˜ฆ๐˜ท๐˜ฐ๐˜ญ๐˜ท๐˜ฆ๐˜ด ๐˜ธ๐˜ช๐˜ต๐˜ฉ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ฏ๐˜ฆ๐˜ฆ๐˜ฅ๐˜ด ๐˜ฐ๐˜ง ๐˜ต๐˜ฉ๐˜ฆ ๐˜ธ๐˜ฐ๐˜ณ๐˜ฌ๐˜ง๐˜ฐ๐˜ณ๐˜ค๐˜ฆ? She will also be a speaker at the People Experience Conference in Lisbon on 17 April 2026. Meet Janina Norton!

What Makes Introverted Leaders So Powerful? | Diary of a CHRO Ep31

Niels Jansen is Head of HR at LG Benelux. Niels is passionate about developing people and creating environments where they can thrive through โ€œIntrovert Leadershipโ€. Introverted leaders are often underestimated but, in reality, they bring some of the most powerful qualities to leadership. In a world that often celebrates loud, charismatic leadership, introverts lead differently and that difference can be a major advantage. In this video, we explore what makes introverted leaders so effective, and why organizations should rethink what great leadership really looks like: ๐˜›๐˜ฉ๐˜ฆ ๐˜ถ๐˜ฏ๐˜ช๐˜ฒ๐˜ถ๐˜ฆ ๐˜ด๐˜ต๐˜ณ๐˜ฆ๐˜ฏ๐˜จ๐˜ต๐˜ฉ๐˜ด ๐˜ช๐˜ฏ๐˜ต๐˜ณ๐˜ฐ๐˜ท๐˜ฆ๐˜ณ๐˜ต๐˜ฆ๐˜ฅ ๐˜ญ๐˜ฆ๐˜ข๐˜ฅ๐˜ฆ๐˜ณ๐˜ด ๐˜ฃ๐˜ณ๐˜ช๐˜ฏ๐˜จ ๐˜ต๐˜ฐ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ต๐˜ข๐˜ฃ๐˜ญ๐˜ฆ ๐˜ž๐˜ฉ๐˜บ ๐˜ญ๐˜ช๐˜ด๐˜ต๐˜ฆ๐˜ฏ๐˜ช๐˜ฏ๐˜จ ๐˜ค๐˜ข๐˜ฏ ๐˜ฃ๐˜ฆ ๐˜ฎ๐˜ฐ๐˜ณ๐˜ฆ ๐˜ฑ๐˜ฐ๐˜ธ๐˜ฆ๐˜ณ๐˜ง๐˜ถ๐˜ญ ๐˜ต๐˜ฉ๐˜ข๐˜ฏ ๐˜ด๐˜ฑ๐˜ฆ๐˜ข๐˜ฌ๐˜ช๐˜ฏ๐˜จ ๐˜๐˜ฐ๐˜ธ ๐˜ช๐˜ฏ๐˜ต๐˜ณ๐˜ฐ๐˜ท๐˜ฆ๐˜ณ๐˜ต๐˜ฆ๐˜ฅ ๐˜ญ๐˜ฆ๐˜ข๐˜ฅ๐˜ฆ๐˜ณ๐˜ด ๐˜ฃ๐˜ถ๐˜ช๐˜ญ๐˜ฅ ๐˜ต๐˜ณ๐˜ถ๐˜ด๐˜ต ๐˜ข๐˜ฏ๐˜ฅ ๐˜ด๐˜ต๐˜ณ๐˜ฐ๐˜ฏ๐˜จ ๐˜ต๐˜ฆ๐˜ข๐˜ฎ๐˜ด ๐˜ž๐˜ฉ๐˜บ ๐˜ฒ๐˜ถ๐˜ช๐˜ฆ๐˜ต ๐˜ญ๐˜ฆ๐˜ข๐˜ฅ๐˜ฆ๐˜ณ๐˜ด๐˜ฉ๐˜ช๐˜ฑ ๐˜ช๐˜ด ๐˜ฃ๐˜ฆ๐˜ค๐˜ฐ๐˜ฎ๐˜ช๐˜ฏ๐˜จ ๐˜ฎ๐˜ฐ๐˜ณ๐˜ฆ ๐˜ท๐˜ข๐˜ญ๐˜ถ๐˜ข๐˜ฃ๐˜ญ๐˜ฆ ๐˜ช๐˜ฏ ๐˜ต๐˜ฐ๐˜ฅ๐˜ข๐˜บโ€™๐˜ด ๐˜ธ๐˜ฐ๐˜ณ๐˜ฌ๐˜ฑ๐˜ญ๐˜ข๐˜ค๐˜ฆ Whether youโ€™re an introvert yourself or leading diverse teams, understanding this leadership style can change how you approach management and performance. He will also be a speaker at the People Experience Conference in Lisbon on 17 April 2026. Meet Niels Jansen!

The Secrets to Building a Powerful Employer Brand | Diary of a CHRO Ep30

Luรญs Sottomayor is the Founder and CEO of Talent Portugal, a Talent Attraction and Employer Branding platform that joins candidates, companies, and universities. In this video, we will cover topics like: ๐˜‹๐˜ฆ๐˜ง๐˜ช๐˜ฏ๐˜ช๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜ฐ๐˜ง ๐˜Œ๐˜ฎ๐˜ฑ๐˜ญ๐˜ฐ๐˜บ๐˜ฆ๐˜ณ ๐˜‰๐˜ณ๐˜ข๐˜ฏ๐˜ฅ๐˜ช๐˜ฏ๐˜จ ๐˜›๐˜ฉ๐˜ฆ ๐˜ฌ๐˜ฆ๐˜บ ๐˜ฆ๐˜ญ๐˜ฆ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต๐˜ด ๐˜ต๐˜ฉ๐˜ข๐˜ต ๐˜ฎ๐˜ข๐˜ฌ๐˜ฆ ๐˜ถ๐˜ฑ ๐˜ข ๐˜ด๐˜ต๐˜ณ๐˜ฐ๐˜ฏ๐˜จ ๐˜ฆ๐˜ฎ๐˜ฑ๐˜ญ๐˜ฐ๐˜บ๐˜ฆ๐˜ณ ๐˜ฃ๐˜ณ๐˜ข๐˜ฏ๐˜ฅ ๐˜›๐˜ฉ๐˜ฆ ๐˜ฏ๐˜ฆ๐˜น๐˜ต ๐˜ฃ๐˜ช๐˜จ ๐˜ต๐˜ณ๐˜ฆ๐˜ฏ๐˜ฅ๐˜ด ๐˜ช๐˜ฏ ๐˜Œ๐˜ฎ๐˜ฑ๐˜ญ๐˜ฐ๐˜บ๐˜ฆ๐˜ณ ๐˜‰๐˜ณ๐˜ข๐˜ฏ๐˜ฅ๐˜ช๐˜ฏ๐˜จ ๐˜๐˜ฐ๐˜ธ ๐˜ฉ๐˜ข๐˜ด ๐˜ต๐˜ข๐˜ญ๐˜ฆ๐˜ฏ๐˜ต ๐˜ข๐˜ต๐˜ต๐˜ณ๐˜ข๐˜ค๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜ค๐˜ฉ๐˜ข๐˜ฏ๐˜จ๐˜ฆ๐˜ฅ ๐˜ง๐˜ฐ๐˜ณ ๐˜ฆ๐˜ฎ๐˜ฑ๐˜ญ๐˜ฐ๐˜บ๐˜ฆ๐˜ณ๐˜ด ๐˜ธ๐˜ช๐˜ต๐˜ฉ ๐˜™๐˜ฆ๐˜ฎ๐˜ฐ๐˜ต๐˜ฆ ๐˜ข๐˜ฏ๐˜ฅ ๐˜๐˜บ๐˜ฃ๐˜ณ๐˜ช๐˜ฅ ๐˜ธ๐˜ฐ๐˜ณ๐˜ฌ ๐˜’๐˜ฆ๐˜บ ๐˜ฎ๐˜ฆ๐˜ต๐˜ณ๐˜ช๐˜ค๐˜ด ๐˜ฅ๐˜ฐ ๐˜บ๐˜ฐ๐˜ถ ๐˜ถ๐˜ด๐˜ฆ ๐˜ต๐˜ฐ ๐˜ฎ๐˜ฆ๐˜ข๐˜ด๐˜ถ๐˜ณ๐˜ฆ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ด๐˜ถ๐˜ค๐˜ค๐˜ฆ๐˜ด๐˜ด ๐˜ฐ๐˜ง ๐˜ข๐˜ฏ ๐˜ฆ๐˜ฎ๐˜ฑ๐˜ญ๐˜ฐ๐˜บ๐˜ฆ๐˜ณ ๐˜ฃ๐˜ณ๐˜ข๐˜ฏ๐˜ฅ๐˜ช๐˜ฏ๐˜จ ๐˜ด๐˜ต๐˜ณ๐˜ข๐˜ต๐˜ฆ๐˜จ๐˜บ ๐˜”๐˜ช๐˜ด๐˜ต๐˜ข๐˜ฌ๐˜ฆ๐˜ด ๐˜ค๐˜ฐ๐˜ฎ๐˜ฑ๐˜ข๐˜ฏ๐˜ช๐˜ฆ๐˜ด ๐˜ข๐˜ณ๐˜ฆ ๐˜ฎ๐˜ข๐˜ฌ๐˜ช๐˜ฏ๐˜จ ๐˜ธ๐˜ฉ๐˜ฆ๐˜ฏ ๐˜ต๐˜ณ๐˜บ๐˜ช๐˜ฏ๐˜จ ๐˜ต๐˜ฐ ๐˜ฃ๐˜ถ๐˜ช๐˜ญ๐˜ฅ ๐˜ต๐˜ฉ๐˜ฆ๐˜ช๐˜ณ ๐˜ฆ๐˜ฎ๐˜ฑ๐˜ญ๐˜ฐ๐˜บ๐˜ฆ๐˜ณ ๐˜ฃ๐˜ณ๐˜ข๐˜ฏ๐˜ฅ Meet Luรญs Sottomayor!

The Leaderโ€™s Toolkit โ€“ Essential Leadership Tools for Managers | Diary of a CHRO Ep29

Dรณnal McConnell is the founder and creator of โ€ช@LeaderToolsโ€ฌ . These are pre-baked management solutions, useful whether it's delegating tasks or dealing with underperformance The Leader's Toolkit is your go-to deck of 50+ actionable leadership cardsโ€”each one a battle-tested tool you can use immediately. No theory. No fluff. Just practical solutions for the leadership challenges you face every single day. In this video, we will show the following tools: ๐˜›๐˜ฉ๐˜ฆ ๐˜“๐˜ฆ๐˜ข๐˜ฅ๐˜ฆ๐˜ณโ€™๐˜ด ๐˜›๐˜ฐ๐˜ฐ๐˜ญ๐˜ฌ๐˜ช๐˜ต ๐˜›๐˜ฉ๐˜ฆ ๐˜๐˜ช๐˜ณ๐˜ช๐˜ฏ๐˜จ ๐˜“๐˜ฆ๐˜ข๐˜ฅ๐˜ฆ๐˜ณโ€™๐˜ด ๐˜›๐˜ฐ๐˜ฐ๐˜ญ๐˜ฌ๐˜ช๐˜ต ๐˜›๐˜ฉ๐˜ฆ ๐˜›๐˜ฆ๐˜ข๐˜ฎ ๐˜Š๐˜ฐ๐˜ฏ๐˜ท๐˜ฆ๐˜ณ๐˜ด๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜‹๐˜ฆ๐˜ค๐˜ฌ And address some topics regarding them like: ๐˜๐˜ฐ๐˜ธ ๐˜“๐˜ฆ๐˜ข๐˜ฅ๐˜ฆ๐˜ณ๐˜ด ๐˜Š๐˜ข๐˜ฏ ๐˜œ๐˜ด๐˜ฆ ๐˜ต๐˜ฉ๐˜ฆ ๐˜“๐˜ฆ๐˜ข๐˜ฅ๐˜ฆ๐˜ณ๐˜ด ๐˜›๐˜ฐ๐˜ฐ๐˜ญ๐˜ฌ๐˜ช๐˜ต ๐˜๐˜ฐ๐˜ธ ๐˜ฅ๐˜ช๐˜ฅ ๐˜บ๐˜ฐ๐˜ถ ๐˜ฅ๐˜ฆ๐˜ค๐˜ช๐˜ฅ๐˜ฆ ๐˜ธ๐˜ฉ๐˜ข๐˜ต ๐˜ฒ๐˜ถ๐˜ฆ๐˜ด๐˜ต๐˜ช๐˜ฐ๐˜ฏ๐˜ด ๐˜ฐ๐˜ณ ๐˜ฑ๐˜ณ๐˜ฐ๐˜ฎ๐˜ฑ๐˜ต๐˜ด ๐˜ฆ๐˜ข๐˜ณ๐˜ฏ๐˜ฆ๐˜ฅ ๐˜ข ๐˜ค๐˜ข๐˜ณ๐˜ฅ? ๐˜๐˜ง ๐˜ข ๐˜ญ๐˜ฆ๐˜ข๐˜ฅ๐˜ฆ๐˜ณ ๐˜ฐ๐˜ฏ๐˜ญ๐˜บ ๐˜ถ๐˜ด๐˜ฆ๐˜ฅ ๐˜ต๐˜ฉ๐˜ช๐˜ด ๐˜ฅ๐˜ฆ๐˜ค๐˜ฌ ๐˜ง๐˜ฐ๐˜ณ 10 ๐˜ฎ๐˜ช๐˜ฏ๐˜ถ๐˜ต๐˜ฆ๐˜ด ๐˜ข ๐˜ธ๐˜ฆ๐˜ฆ๐˜ฌ, ๐˜ธ๐˜ฉ๐˜ข๐˜ต ๐˜ค๐˜ฐ๐˜ถ๐˜ญ๐˜ฅ ๐˜ณ๐˜ฆ๐˜ข๐˜ญ๐˜ช๐˜ด๐˜ต๐˜ช๐˜ค๐˜ข๐˜ญ๐˜ญ๐˜บ ๐˜ค๐˜ฉ๐˜ข๐˜ฏ๐˜จ๐˜ฆ? Meet Dรณnal McConnell!

Industry 5.0: How Danone Is Driving Transformation Via Strategic Upskilling | Diary of a CHRO Ep28

Beata Sawicka is the Head of Industry 5.0 Academy at Danone, leading a global initiative to empower employees to thrive in the era of human-machine collaboration. She shares how Danone is leading operational transformation by digitally upskilling its workforce. This approach is helping factories โ€” and the broader organization โ€” enhance performance, drive growth, and increase flexibility, ultimately strengthening supply chain resilience and advancing toward Industry 5.0. To make this possible, Danone recognizes that upskilling, reskilling, and effective change management across the entire manufacturing community are essential. She will also be a speaker at the People Experience Conference in Lisbon on 17 April 2026. Meet Beata Sawicka!

Take Care of Your People, and Theyโ€™ll Take Care of Your Business | Diary of a CHRO Ep27

Ricardo Costa is the Chairman of the Bernardo da Costa Group, Top 3 Most followed Portuguese person on LinkedIn, and also author of the 2024 book โ€œHappiness is Profitable.โ€ In this video, Ricardo breaks down a powerful leadership principle: when you genuinely take care of your people, they naturally take care of your business. Culture drives performance. Trust builds loyalty. And strong teams create sustainable growth. Youโ€™ll learn: Why people-first leadership leads to long-term success How valuing employees increases productivity and retention The connection between company culture and profitability Ricardo will also be one of the keynote speakers at Fรณrum de Lรญderes 2026, taking place on March 4 in Lisbon. In his session, he will explore why Leadership has become such a prominent topic in recent years and reflect on what truly matters most in great Leadership. Meet Ricardo Costa!